Get in Touch With Us

This page explains how to contact the Non Gamstop Casinos editorial team, what we can help with and what we can't. We research and review casinos that operate outside GAMSTOP, including slots, bonuses, payments and withdrawal terms. We don't run any of the casinos we cover.

What we can help with

Write to us if your question is about the content on winkleystudios.com. The most common reasons are:

• Corrections: a bonus term, payment method or licence detail that looks out of date or wrong. Casino offers change often, so tell us which page and which line you mean.
• Clarifying a guide: for example, how wagering requirements, game contribution or bonus cashout limits work.
• Methodology questions: how we assess casinos and why they sit where they do. Commission does not buy position, and our editorial ratings are our own assessments, not customer-review scores.
• Suggestions: topics you would like covered, such as slots features, RTP, volatility or verification checks.
• Business or editorial enquiries: tell us who you are and what you propose.

What to include in your message

1. The page address or title you are writing about.
2. The exact statement you are querying.
3. Any evidence you have, such as a link to the casino's own terms page or the date you viewed it.
4. Whether you want a reply, and the email address to use.

Please never send passwords, full card numbers or identity documents. We will never ask for them.

What we can't do

We are a comparison and information site, so some requests are outside our reach:

• Account problems: we cannot see or change your account at any casino, such as Betmica, Kikibet or Betninja. Contact that operator's customer support first and keep copies of your messages.
• Withdrawal disputes: we cannot release payments or guarantee an outcome. We can point you to general guidance on complaints procedures, including escalating to any dispute body named in the casino's terms.
• Legal or financial advice: we offer research and explanation only.
• Removing a GAMSTOP exclusion: we can't do this, and we won't help anyone get around one.

Support if gambling is causing you harm

If gambling is affecting your finances, relationships or mood, please reach out to support before doing anything else. GamCare runs the National Gambling Helpline and live chat in Great Britain, and BeGambleAware offers information and tools. GAMSTOP lets you self-exclude from online gambling operators licensed by the UK Gambling Commission. Blocking software and deposit or loss limits can add extra protection. Gambling should never be treated as income or a way to solve money problems.

Casinos outside GAMSTOP do not take part in that scheme, and they may not be licensed by the UK Gambling Commission. Their protections can be weaker. Our guide to the best non GamStop casinos explains licensing, payments and terms in more detail.

What happens after you write

A member of our team reads each message. We don't publish a guaranteed reply time, but we try to answer genuine enquiries and act on verified corrections. When a page is updated, we revise the fact-check date shown on it. Offers and terms can change after a page was last checked, so always read the casino's current terms before you deposit.

Reporting an error about a casino

If you believe a casino listed here is behaving badly, send us the details: what you were told, when, and what the terms say. We treat these as unverified reports until we can check them against official sources. We can't publish allegations we have no way to confirm, but we do use credible reports when we review rankings.

Thank you for helping keep the site accurate. You must be 18 or over to gamble.